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Privacy Policy

Last Updated: 12/08/2025

Pivion Robotics Inc. (“Pivion Robotics,” “we,” “our,” or “us”) is a subsidiary of WebAir AI LLC, which owns and operates Pivion Robotics and its associated services. We are committed to protecting your privacy and maintaining transparency about how your data is collected and used.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use any of our products or services—including sensors, robotics systems, automation tools, AI solutions, dashboards, and digital platforms.

By accessing our site or interacting with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal, technical, and usage-related information in the following categories:

1.1 Personal Information

Information you provide directly, including:

  • Full name

  • Email address

  • Phone number

  • Company or organization

  • Job title

  • Billing, shipping, or order information

  • Messages submitted through forms or support channels

1.2 Technical & Usage Information

Collected automatically when you visit or interact with our website:

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages viewed and time spent

  • Cookies and tracking data

  • Referral websites or links

1.3 Product & Service Data

If you use our sensors, robotics systems, automation software, or AI platforms, we may collect:

  • Machine performance readings

  • Diagnostic and error logs

  • Vibration, device telemetry, and system health data

  • Interaction and usage analytics

  • Configuration or integration metadata

1.4 Payment Information

Payments are processed securely through third-party processors.
We do not store full credit card numbers or sensitive financial data.

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2. How We Use Your Information

We use collected data to:

  • Provide and improve our hardware and software services

  • Respond to inquiries and support requests

  • Process and fulfill orders

  • Optimize robot, sensor, and system performance

  • Deliver technical updates, notifications, or alerts

  • Improve website functionality and user experience

  • Analyze trends and prevent fraudulent activity

  • Comply with legal and regulatory requirements

We do not sell your personal information—ever.

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3. Sharing Your Information

We may share information only under the following circumstances:

3.1 Service Providers

We work with trusted partners who assist with:

  • Hosting and cloud infrastructure

  • Data processing and analytics

  • Payment processing

  • Security services

  • Communication tools

These providers are contractually required to protect your data.

3.2 Legal Compliance

We may disclose information to:

  • Comply with laws, regulations, or government requests

  • Protect the rights, safety, and property of our company or users

  • Prevent fraud or security threats

3.3 Business Transfers

If WebAir AI LLC undergoes a merger, acquisition, funding event, restructuring, or asset sale, customer data may be transferred under continued protection and compliance safeguards.

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4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Store preferences

  • Analyze usage patterns

  • Improve security features

You may disable cookies in your browser settings, though this may affect site performance.

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5. Data Security

We implement robust, industry-standard security measures, including:

  • Encrypted communications

  • Secure servers and restricted access

  • Continuous monitoring

  • Internal security protocols

Despite our efforts, no digital transmission is completely secure.

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6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request updates or corrections

  • Request deletion (“Right to be Forgotten”)

  • Opt out of marketing communications

  • Limit certain forms of processing

  • Request a copy of the data we maintain

To exercise your rights, email us at hello@pivionai.com

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7. Children’s Privacy

Our products and services are not intended for individuals under 13, and we do not knowingly collect information from minors.

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8. Third-Party Links

Our website may contain external links.
We are not responsible for the content or privacy practices of third-party sites.

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9. International Users

By accessing our services from outside the United States, you understand that your information may be transferred to and processed in the U.S. or other operational regions of WebAir AI LLC.

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10. Updates to This Policy

We may update this Privacy Policy to reflect:

  • Legal or regulatory changes

  • New services or product enhancements

  • Improvements to data protection practices

An updated “Last Updated” date will always be posted at the top.

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11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

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Pivion Robotics Inc.
Owned and operated by WebAir AI LLC
Email: hello@pivionai.com
Website: www.pivion.ai

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